Policies and Procedures

Please phone us at 541-247-4142  or email
to make your reservation today!

To secure your reservation, we require payment for 1/2 the balance of your stay plus a $300 refundable damage deposit.  Any remaining balance due muse be paid prior to your arrival.  We accept credit card, check, or cash payments.  The damage deposit will be returned to you upon inspection of the home after your departure.

Check-In time is 3 p.m. - Check-Out time is 11 a.m.  We hope that you have enjoyed your stay and that you will visit us again. 

Cancellation Policy
Please let us know immediately should you need to cancel your secured reservation and we will make every effort to re-book those nights in order to reimburse you for any payments made in advance of your stay.  Should we be able to fill the home for any of your booked nights, you will immediately be reimbursed - less a $100 cancellation fee.  If the cancellation is made with at least 60 days notice, only a cancellation of $100 will be assessed and your entire prepayment will be returned to you.

Smoking Policy
Please do not smoke inside your vacation rental home.  If you choose to smoke outside of the home, we ask that you pick up your refuse.

Damage Deposit:
In the unfortunate event that damage to the home or its furnishings or equipment is noticed upon inspection, and costs to repair or replacement costs will be deducted from your damage deposit.  Any costs for damage in excess of the security deposit must be reimbursed.

Pet Policy:
Although we appreciate your desire to have your pets stay with you during your visit our main concern is providing a relaxing, quiet and safe environment for all of our guests. To meet this expectation, we ask you to for the following:

  • A Pet fee of $50/per pet per stay is required prior to arrival. In addition to the pet fee of $50 any costs to repair pet damage will be deducted from the security deposit. Any costs for damage in excess of the security deposit must be reimbursed.
  • Please do not leave your pet unattended in the home unless housed in a pet carrier.  Please supervise your pet at all times.
  • Please keep pets off the furniture, beds and bedding at all times Without Exception.
  • Please bring your pet's towels and/or bedding.  Please bring your pet's food bowls/dishes.  Under no circumstances should your vacation home's bedding, towels and/or dishes be used for your pet.
  • Please bathe, brush and treated your pets for fleas and ticks in advance of your arrival into the home.
  • Please trim your pet's nails so as not to scratch the hardwood flooring or snag the carpeting.
  • Please clean up and properly dispose of your Pet's waste.
  • Please restrain your pet from digging. Replacement of landscaping is costly.
  • Please curtail your dog from barking to ensure the peaceful enjoyment of others.
  • Please be aware that Curry County has a leash law and guests should respond accordingly.
Arcadia Vacation Homes, P.O. Box 6010, Pistol River, OR  97444
888-227-1963   ~   541-247-4142   ~   (fax) 541-247-9865   ~   email

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